The Primark Empire Strikes Back

The ‘fast fashion’ chain Primark has made effective use of YouTube to attack the BBC’s flagship Panorama programme, after the BBC Trust upheld part of the company’s complaint about a 2008 edition, accusing Primark of using child labour in India. This ‘all guns blazing’ approach has won it some headlines, but there is a question… Read more »


Super-injunctions: why do those footballers bother?

The super-injunction story is moving so fast now it’s hard to keep up. The premiership footballer* who is suing Twitter has been ‘outed’ by Twitter users so many times that there can be very few remotely interested people who don’t now know who he is. His name has been mockingly chanted at football matches, and… Read more »


Communications lessons from The Apprentice

My blogging activities have temporarily moved to the CorpComms magazine website, where I’m looking at the communications lessons from each week’s episode of The Apprentice. Week One Week Two Week Three Week Four Week Five Week Six Week Seven Week Eight Week Nine Week Ten The Final Share this:


PR? There’s always the boss who ‘doesn’t get it’

Obvious really, but not always appreciated – reputational problems tend to occur to organisations where the boss ‘doesn’t get it’ as far as PR and the media are concerned. I was reminded of this over the long weekend, reading of a thoughtful Management Today panel discussion on ‘Managing reputations after the age of spin’ (I’m… Read more »