We suspect that many companies, large and small, are under under-using the opportunities that radio provides to communicate with their customers – both current and potential. The BBC has just announced cuts to its local radio services, and this move has kicked up a real stink. BBC bosses are being hauled up in front of… Read more »
Three Communications Lessons to Learn from the Failed Liz Truss Premiership
If you’re going to do a press conference, or deliver a presentation on a challenging issue, don’t do it like Liz TrussThe former Prime Minister’s press conference, hastily convened after she sacked her Chancellor Kwasi Kwarteng, lasted only eight minutes. She failed to apologise for the turmoil the notorious ‘mini-budget’ had caused. Then, after most… Read more »
Uncertain Times Pile the Communications Pressures on Business Leaders
Uncertain conditions mean business leaders need to be flexible. We are in an era when government economic policy has changed abruptly, while a leading investment bank can one day forecast inflation could rise to 22pc, then within a week others predict it will peak at little higher than current levels around half that. Companies have… Read more »
How to Turn Round a Negative Story
It’s amazing what you can do in terms of media coverage if you’ve got a ‘can do’ PR attitude and some positive points to make. Octopus Energy came in for some stick from the Daily Mail for closing down its customer enquiry lines on Friday afternoons at 4pm so staff could ‘enjoy prosecco, bottles of… Read more »