So often, we work with organisations who want to be seen as ‘thought leaders’ in their field, to boost their visibility, corporate reputation and (with any luck) revenues and profits. The question is, how do you cut through? Using the media effectively is the number one way to achieve this – unless you’re extraordinarily lucky,… Read more »
Avoiding the words that will make your audience run for the hills …
There are some words that can make such an impact on us that we tend to ignore the surrounding context and act on our basic fears. One of those is ‘panic’. So if we hear someone say ‘don’t panic’ we will tend to do the exact opposite. This was played out to great effect over… Read more »
Don’t let the charge of hypocrisy hijack your interview!
It was almost laughable to watch a spokesperson for Insulate Britain, the M25-blocking group of environmental protesters, walking off ITV’s Good Morning Britain in a huff the other day. He had been challenged on why his own home wasn’t insulated, and whether the protests weren’t irresponsible and counter-productive. Indeed, presenter Richard Madeley did laugh at… Read more »
Five crisis handling lessons from Joe Biden’s car-crash interview on the Afghanistan withdrawal
US President Joe Biden’s interview with ABC News on the hasty withdrawal of American troops from Afghanistan, leading to a Taliban takeover and humanitarian crisis, has been widely criticised. Some of his responses were jumbled and he seemed to struggle with detail, perhaps because of his age. But even aside from this, there were five… Read more »